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Technical Support (Computer Hardware)
Date Posted: 2018-02-20 04:41:38
Visitors have accessed this post : 10218 times.
  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • following diagrams and written instructions to repair a fault or set up a system;
  • supporting the roll-out of new applications;
  • setting up new users' accounts and profiles and dealing with password issues;
  • responding within agreed time limits to call-outs;
  • working continuously on a task until completion (or referral to third parties, if appropriate);
  • prioritising and managing many open cases at one time;
  • rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • testing and evaluating new technology;
  • conducting electrical safety checks on computer equipment.
  • Qualifications:

    • At least 1-year of experience in supporting small, medium, or large-scale companies in setting-up computer units.
    • Experience on computer retail shops are considered
    • Willing to learn Japanese Language (Nihongo) for 2-3 months

    You may directly send in your resume at��or you may visit our office as a walk-in candidate.�



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    Labels :Technical Support, Hardware Servicing, Installing, Computer Equipments, Computer Systems
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